Hi, I'm Jeremy. A Lead Experience Designer with 15 years in web and product design.
Currently passionate obsessed with creating simple experiences that help people and drive business.
Currently passionate obsessed with creating simple experiences that help people and drive business.
PNC Bank | 2022 - Present
From research to delivery, I lead design initiatives for our 800,000+ Small Business Customers including a new online banking experience with cash flow insight tools and streamlined payments.
Firefli | 2014 - 2022
I worked closely with stakeholders to create excitement for what’s possible and translated UX strategy and research into polished interfaces for companies like Timken and US Chamber of Commerce.
Modea | 2012 - 2014
I was the sole designer on our agile product team and responsible for overall user experience and visual design of telecommunication product line, including interactive customer support tools for Verizon Wireless, Telus, and T-mobile.
Timken is a global manufacturing company operating in over 42 countries. I led the UX and UI redesign for their international front door.
This multilingual project spanned over 3 years and included their corporate website, new distributor locator, and engineering blog.
As mobile technology advanced, Telus noticed an uptick in customer support calls. They partnered with our agency to launch a tool providing real-time customer education.
The result was a drastic reduction in call centers calls and of course, happy customers. I led the UX and UI design with our agile team of software engineers and product managers.
As Lead UX Designer for PNC Small Business, I'm driving the redesign for our new online banking platform, helping 800,000+ Small Business Owners manage their cash flow and streamline complex payment options.
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Highlights from projects I've led in past agency work for Fortune 100 and 500 companies like Verizon, Telus, and Timken.
“I was lucky enough to work alongside Jeremy Basham for almost 9 years at Firefli and saw him blossom into an amazing design leader. His skills in both UX strategy and visual design were a major contribution to our product team and helped shape it into what it is today. As a leader, Jeremy is the kindest and most approachable person you'll ever meet."
John Cornthwait
President, Firefli
About Me
In 2023, I transformed my backyard shed into a modern studio. I'm interested in remote culture, what makes it tick, and the role design teams play in remote-first product development.
When I'm not in the shed, you can find me chasing my 3 kids around the backyard, losing money in the stock market :) or writing about simplicity in work and life.
Product Management Certificate
2023
Interactive Design Graduate Certificate
2012 - 2014
Degree in Resource Management, Double Minor in Real Estate & Industrial Design
2002 - 2006
I've been working on creating personas for a fun project and decided to share the file with the Figma Community!
I'm exploring an invoice tracking tool for Freelancers. Here's my initial wireframe showcasing how users can interact with the graph to filter by invoice status to quickly complete tasks like sending out reminders.
Working fully remote from a backyard shed has tons of perks, but it's also lonely out here! I'm always looking to connect with other designers & content creators. Let's be friends!